Heather Mooney is a focused operational leader with over 10 years of experience in enhancing team performance and maximizing customer satisfaction. They have held various roles at Amazon, progressing from Customer Service Associate to Head of North America Operations, where they effectively manage global operations and drive process improvement initiatives. Previously, Heather worked as a Lab Processing/Microbiology Assistant and as Direct Support Staff, providing essential support and care in healthcare settings. Heather studied Pharmacy Technician/Assistant at Ashland Community and Technical College from 2007 to 2009.
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