Himani Agrawal

Himani Agrawal is a seasoned product leader at Amazon with over 12 years of experience in product management and customer experience. In their recent role as a Senior Product Manager, they led global customer return policy initiatives and developed new return strategies based on customer behavior studies. Previously, they focused on North American order fulfillment, where they established a data analytics team and launched products that generated significant cost savings. Himani holds a PGDM in Marketing/HR from Fore School of Management and a B.Tech in Computer Science from Dehradun Institute of Technology.