Hirok Das

Hirok Das is an Operations Program Manager at Amazon, currently overseeing various operational processes related to customer complaints, seller queries, and fraud prevention using advanced technologies such as Machine Learning. With over 10 years of experience in operations, program management, and quality assurance, Hirok previously held positions at BT as a Team Manager and SEI as a Finance Executive. Hirok's academic background includes a Master of Business Administration from Cosmic Business School and a Bachelor of Arts in Economics from Deshbandhu College. As an advocate for Diversity, Equity, and Inclusion, Hirok actively advises leadership on fostering an inclusive workforce.