Ilaria D. is an experienced escalation manager with over nine years in the food and beverage industry. Previously, Ilaria held various roles including business travel consultant at TravelPerk and account investigation specialist at Amazon, where they provided exceptional customer service and drove process improvements. Ilaria earned multiple degrees, including a Master's in Marketing, Sales, and Management from Università degli Studi di Torino, and is currently pursuing further studies at Stanford University. Known for their attention to detail and proactive mindset, Ilaria excels in creating effective relationships and identifying opportunities for improvement across teams.
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