Irfan Kula is a User Experience Researcher at Amazon DDS, utilizing their Ph.D. in Human Systems Engineering and certification in biometric human behavior research to investigate user interactions with smart glasses and AI systems. With over six years of experience leading UX research initiatives, Irfan specializes in employing various research methodologies to understand user needs and improve technology's responsiveness to human emotions. Prior roles include positions at Meta, State Farm, and Microsoft, where Irfan demonstrated expertise in usability testing, cross-functional collaboration, and data-driven insights. Irfan's commitment to humanizing AI systems aims to simplify and enhance everyday interactions for users.
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