Jackie Zhang is a Senior Trainer and TRMS Trainer at Amazon, where they support global virtual training delivery and collaborate with TRMS teams to develop training materials. Prior to their current role, Jackie served as a Training Program Manager at IBM from 2013 to 2015, where they managed training programs and developed various English workshops. Jackie holds a Master of Arts in English Language and Literature from Fuzhou University and a Bachelor of Arts in the same field from Xiamen University.
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