Jacob Armstrong is an Operations Senior Area Manager at Amazon, where they manage and coach a team of 50 to 200 associates, focusing on safety, compliance, and quality standards. A graduate of Auburn University, Jacob earned a Bachelor’s degree in Supply Chain Management. Prior to their current role, they gained experience as a Transportation Intern at Dollar General and as a Community Assistant at Greystar. Jacob is recognized for their dedication to customer obsession, effective time management, and delivering results.