Jacqueline Herrera is currently a Workforce and Capacity Planning Manager at Amazon, having previously served as a Program Manager within the company from 2020 to 2023. They hold a Bachelor’s degree in Architecture from Universidad Latina, obtained in 2011, and have completed advanced project management training at Tecnológico Costa Rica. Additionally, Jacqueline has earned Green and Yellow Belt certifications in Six Sigma from Capacita.cr. Their career began in customer service roles at companies such as Northstar Media and Alienware, showcasing a strong foundation in team leadership and project management.
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