Jade Ponds is a seasoned professional with extensive experience in operations management, having served as a Senior Operations Manager at Amazon since March 2025 and previously as Operations Manager and Area Manager at various Amazon fulfillment centers. Jade also has a military background with the US Navy, working aboard the USS Nimitz in multiple roles, including Barber and Shipboard Firefighter. Prior experience includes positions as Operations Supervisor at General Motors and as an Instructor at Team Force Academy, where Jade achieved a 5th degree black belt in Tang Soo Do. Educational qualifications include a Master of Arts in English Language and Literature/Creative Writing from the University of Michigan-Flint and a Bachelor of Arts in English with a specialization in writing.
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