James Dibbo

VP & CFO, Global Media & Entertainment, Advertising & Corporate Development at Amazon

James Dibbo is currently the VP & CFO for Global Media & Entertainment, Advertising & Corporate Development at Amazon. James has previously worked as the Chief Financial Officer for P.F. Chang's China Bistro Inc. from December 2013 to December 2015. During their time at P.F. Chang's, they were responsible for accounting, finance, investor relations, IT, legal and risk services, procurement, facilities, distribution and supply chain management for the group. This included quarterly reporting to banks and bondholders, 10-Q/K equivalents, quarterly earnings calls and analyst and investor meetings.

Some of James' key achievements during their time at P.F. Chang's include leading strategic sourcing and operational improvements that realized $33m annualized savings, improved guest satisfaction and contributed to P. F. Chang's achieving its first quarter of positive same store sales in 5 years. 4-wall EBITDA margin improved by 260 bps. James also led the company response to a June 2014 credit card security breach coordinating with banks, card issuers, forensic investigators, legal and PR advisers and law enforcement. The response was acknowledged by cyber security experts as 'a text-book case in the right way of doing things'.

James restructured the organization to operate as three stand-alone companies with dedicated CEOs and shared services support. James introduced a new strategic planning process and incentive plans to align field managers and home office leaders with shareholder multi-year plan goals. James also upgraded the Supply Chain, IT, legal and finance teams including new CPO and CIO. James led a highly successful program to improve Support Office people engagement resulting in an increase in the Executive Leadership approval rating from 23% to 72% in three months. Lastly, they transformed both internal and guest facing IT. James implemented a food cost management system, end-to-end credit card encryption, new loyalty programs, websites, mobile capabilities, on-line ordering and payment solutions.

James Dibbo's educational career includes receiving a G2020 from the Global Leadership Program at The Tuck School of Business at Dartmouth, an FCA from Fellow of the Institute of Chartered Accountants, and a BScEcon in Economics from Cardiff University / Prifysgol Caerdydd.

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Timeline

  • VP & CFO, Global Media & Entertainment, Advertising & Corporate Development

    January, 2021 - present

  • VP & CFO - Worldwide Consumer

    August, 2016

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