Jana R. has served as Chief Operating Officer at belsonno GmbH from 2014 to 2015 and provided consulting in Operational Excellence at Solving Efeso between 2009 and 2011. They held the roles of COO at Zuumeo GmbH and Site Lead at mybrands Zalando from 2012 to 2014. Currently, Jana is a CS Operations Manager for Digital, Devices & Alexa Services at Amazon, overseeing DE & EU expansion, and has previously held positions as Customer Experience Manager and CS Operations Manager for Retail in Germany.
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