Jay Becker is an experienced IT support professional with a diverse background in technical support and engineering, currently serving as an IT Support Engineer at Amazon since November 2025. Prior to this role, Jay held positions including IT Support Technician at HealthFirst and Technical Support Engineer for Microsoft at Mindtree, where expertise in Microsoft Exchange and Office 365 was developed. Jay's career also includes significant contributions as a Technical Support Engineer for Boeing, a Team Lead at Starbucks for software support, and various positions with Microsoft support teams. Educational background includes studies at Cascadia College and Clark College, enhancing technical skills in systems support, troubleshooting, and customer assistance across multiple platforms and environments.
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