Jeff Alvarez is a Senior Product Manager at Amazon, currently managing a front-end user experience that receives over a billion visits annually. With over 10 years of experience in research and insights, Jeff has specialized in customer experience design and strategy, B2B/B2C research, and data analytics. Prior to Amazon, Jeff worked as a Customer Experience Consultant and held various roles focused on research and customer experience at companies like True Value Company and Cobra Electronics Corporation. Jeff holds a Bachelor’s degree in Marketing, Small Business Management, and Entrepreneurship from North Park University, where they studied from 2004 to 2007.
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