Jeffrey Gonzalez possesses a diverse background in project management and operations, with experience in various leadership roles across multiple companies. As a Project Direction Manager at New Life Birth Services, LLC from 2017 to 2019, Jeffrey improved innovative processes and optimized project management tools, resulting in a significant decrease in membership loss rates. At Frontier Airlines, from 2019 to 2021, Jeffrey served as Client Success Lead, developing systems for marketing teams and enhancing client satisfaction through effective problem-solving. Subsequently, as Lead Video Manager at Grace Community from 2021 to 2022, Jeffrey coordinated social media content development and facilitated stakeholder approval processes. Currently, in the position of Area Operations Manager at Amazon since 2023, Jeffrey has achieved a 100% retention rate by addressing internal risks and enhancing customer loyalty metrics. Jeffrey holds a Bachelor's degree in Business Administration and Management from Valencia College.
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