Jeremy Pedersen is an experienced professional in the technology sector, specializing in user experience and solutions architecture. From February 2017 to September 2018, Jeremy worked at Alibaba Cloud, first as a Senior Content Operation Specialist focused on user feedback and bug reporting, then as a Global Technical Instructor, enhancing customer accessibility to Alibaba Cloud products. Jeremy also served as a Solution Engineer II, assisting customers in implementing best-practice solutions. Since November 2022, Jeremy has held the position of Specialist Solutions Architect at Amazon Web Services, and currently serves as Customer Insights Manager at Amazon. Jeremy holds a Master’s degree in Computer and Systems Engineering from Rensselaer Polytechnic Institute, a Bachelor's degree in Computer Engineering from the University of Delaware, and an Associate's degree in Electronics/Electrical Engineering Technology from Delaware Technical Community College.
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