Jeremy Pedersen

Customer Insights Manager (Tech)

Jeremy Pedersen is an experienced professional in the technology sector, specializing in user experience and solutions architecture. From February 2017 to September 2018, Jeremy worked at Alibaba Cloud, first as a Senior Content Operation Specialist focused on user feedback and bug reporting, then as a Global Technical Instructor, enhancing customer accessibility to Alibaba Cloud products. Jeremy also served as a Solution Engineer II, assisting customers in implementing best-practice solutions. Since November 2022, Jeremy has held the position of Specialist Solutions Architect at Amazon Web Services, and currently serves as Customer Insights Manager at Amazon. Jeremy holds a Master’s degree in Computer and Systems Engineering from Rensselaer Polytechnic Institute, a Bachelor's degree in Computer Engineering from the University of Delaware, and an Associate's degree in Electronics/Electrical Engineering Technology from Delaware Technical Community College.

Location

Shanghai, China

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