Jerod Pope

IT Support Engineer I

Jerod Pope possesses a diverse professional background with experience in management, IT support, and accounting. As an Assistant Manager at Chick-fil-A-Franchise from February 2019 to December 2022, Jerod developed strong customer service skills while managing team dynamics and resolving operational discrepancies. Concurrently, roles as an Accounting Clerk at Cornerstone Accounting Services LLC involved entering financial transactions and reconciling bank accounts. Jerod further expanded technical expertise as an IT Support Engineer at Amazon, where responsibilities included leading a team, managing high-severity incidents, and enhancing IT solutions. An educational foundation comprises a Bachelor’s degree in Business Information Technology from Virginia Tech and ongoing studies in Data Analytics at Western Governors University.

Location

Canton, United States

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