Jiahui Yan, PhD, is a leader in AI solutions with over 15 years of experience in global e-commerce. They have held key roles at Amazon, serving as the Head of Global Delivery CX BI since 2019 and previously as a Sr. Analytics Manager from 2015 to 2019. Additionally, Jiahui contributed as an Ecommerce Analytics Manager at Staples/Quill and worked as a Marketing Analyst at Grainger. Currently, they pursue a BS in International Economics and Trade at Nankai University while also working towards a PhD/MA/MS in Consumer and Family Economics/Statistics/Agricultural Economics at the University of Missouri-Columbia. A sought-after mentor, Jiahui is recognized for driving growth and providing valuable insights in scalable platforms and A/B testing.
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