Jiawei W.

Jiawei W. is a seasoned leader in Supply Chain and Customer Service Operations, currently managing a high-performing team in Amazon's Executive Escalations, focusing on resolving emergent customer issues. Their diverse experience includes roles as a Combat Engineer in the United States Army Reserve, where they developed risk management procedures, and as a Program Manager II at Amazon, where they contributed to the expansion of distribution capabilities. Prior to their current position, Jiawei held various management roles at Coca-Cola and Whole Foods Market, emphasizing operational efficiency and team leadership. Jiawei earned a degree in Environmental Studies from San Francisco State University, with a focus on Environmental Sustainability and Social Justice.