Jin Jia (Andy) Chang is an Amazon Product Operation & Program Manager with over 8 years of experience in project and account management. They have a proven track record of optimizing business processes and driving strategic initiatives across international teams, significantly increasing operational efficiency and sales growth. Jin Jia has held various roles, including Process Excellence Manager at Amazon, where they led automation initiatives and improved seller satisfaction. Additionally, they have gained diverse experience in the hospitality and entertainment industries, contributing to team performance and operational success. Jin Jia holds a Bachelor's degree in Leisure and Sport Management from National Taipei University and participated in an exchange program at Rennes School of Business.
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