Jingting "Joy" X. is an experienced Operation Management Specialist currently serving as a Senior Program Manager at Amazon, focusing on the 3rd-Party Pickup and Return Point Network in the APAC region. Joy previously held the position of Head of IT at Procter & Gamble, where they managed global IT project localization and site IT infrastructure improvement projects, earning multiple awards in a short span. With a strong background in Lean Manufacturing, Project Management, and Process Improvement, Joy holds a Master's degree in Engineering/Industrial Management from Duke University and two degrees in Engineering Mechanics from Shanghai Jiao Tong University. Throughout their career, Joy has demonstrated strong teamwork skills in multinational and cross-functional environments, excelling in roles across various companies.
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