Jitha Abhilash is a seasoned customer service professional with over 15 years of diverse experience in sales and operations. They have held various supervisory roles, including Reservations Supervisor at dnata Travel Group, where they led teams to achieve sales targets and enhanced revenue in the MEA region. Currently, Jitha is a Shift Manager OTR at Amazon, where they prioritize safety and optimize logistics operations while training and mentoring new hires. Jitha holds an MBA in Marketing from Indira Gandhi National Open University and a Bachelor's degree in Computer Applications from Christ University, Bangalore.
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