João Serra is currently a Network Manager at Amazon, where they focus on strategic network design and implementation. They previously served as a Supply Chain Manager at Emma – The Sleep Company from 2021 to 2024 and held various roles, including Supply Chain Flow Engineer and Quality Manager, at Worten Portugal during 2019-2020. João's earlier experience includes a consultancy position at Kaizen Institute Western Europe in 2019 and a trainee role in Supply Chain Flow Engineering. They earned a Master's degree in Engineering/Industrial Management from Instituto Superior Técnico, alongside a Bachelor's degree in the same field, and completed an exchange program in Industrial Engineering at Instituto Tecnológico de Buenos Aires.
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