Jodi Fields, MBA, is a dynamic Senior Program Manager with extensive experience in process improvement and stakeholder management. At Amazon, Jodi launched and maintained global programs for virtual customer service agents and third-party assessments, demonstrating a commitment to operational success and compliance. Prior to Amazon, Jodi worked at Delta Global Staffing, contributing to operations auditing and market research. Jodi's career also includes roles at Ameriprise Financial Services and The Home Depot, where they developed leadership skills and drove customer-centric initiatives. Jodi earned their MBA from Western Governors University.
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