John Chao

Director, Customer Engagement Technology (Amazon Customer Service)

John Chao currently serves as the Director of Customer Engagement Technology at Amazon, a position held since 2023. Previously, they held various leadership roles in technology at companies such as Expedia Group and Amazon. John also served as the Head of IT Operations at Stanford University and worked as a Technical Program Manager at the World Trade Organization. They are pursuing a Master of Science degree and are enrolled in several leadership programs at Stanford University, building upon their Bachelor of Science from the same institution.

Location

Seattle, United States

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