John H. is a Trust & Safety leader with over 15 years of experience in program and product strategy, integrity, risk, policy, legal, and compliance. They have held various significant roles at Amazon, including Head of Content Policy for both Books and Alexa, where they developed and executed global content risk policies and led response strategies for high-visibility escalations. Prior to Amazon, John worked as a project manager at McKesson Practice Partner and served in customer support roles at Alaska Airlines and Amazon. They earned a BA in International Studies from the University of Washington.
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