Jon Zabalo is the Head of Operations for France and Spain at Amazon Shipping, where they lead initiatives aimed at enhancing customer experience through innovation and operational excellence. Their extensive experience includes roles such as Production Manager at Volkswagen AG and multiple managerial positions at Amazon, underscoring a strong background in manufacturing process improvement and strategic growth. Jon holds an MBA from IESE Business School and has also studied at renowned institutions such as The Tuck School of Business and the London School of Economics. Their commitment to nurturing talent and spearheading quality initiatives is evident throughout their career.
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