Jonathan Best is a continuous improvement expert and current Sr. Program Manager at Amazon, focusing on customer service operations management and project management. Prior to this role, they worked as a Program Manager III and held various positions within Amazon's customer service division, emphasizing process improvement and innovation. Jonathan has also served as a worship leader and pastor at multiple churches and worked as a private tutor. They received an education in Christian Studies from Wheaton College and studied Missionary Aviation Technology at Moody Bible Institute. Jonathan holds an Associate's degree in Aviation Maintenance Technology from Spokane Community College.
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