Jordan Novak

Jordan Novak is an experienced operations professional currently serving as an Area Manager at Amazon, where they coach and develop a team of 78 associates and enhance operational performance. Having previously worked as a Customer Service Representative at Planet Fitness, Jordan has a strong background in team leadership and process improvement, evidenced by achieving a 99% favorable connection score among their team. Jordan holds a Bachelor's degree in Business Management and Marketing from the University of Kentucky, further solidifying their expertise in strategy and operations.