Jordann Shanks

Jordann Shanks is an experienced professional in customer success and merchandising, with a notable background at Amazon as a Senior Customer Success Manager III and II from April 2022 to November 2024. Prior roles include merchandising and buying positions at Crate and Barrel and Aeropostale, where Jordann advanced from Associate Merchandiser/Buyer to Sr. Merchandiser/Buyer. At Ralph Lauren, management responsibilities encompassed roles as Retail Development Shop Manager and Brand Manager. Jordann began the professional journey at Louisiana State University as a Peer Leader in a summer program. Academically, Jordann holds a Bachelor of Science in Fashion Merchandising with a minor in Business Management from Louisiana State University and a Business Analytics certificate from Harvard Business School Online.