Jorge Puccini is a results-driven Business Operations Manager with over 5 years of experience in the outsourcing industry, leading high-performance teams in areas including Customer Service and Sales. They have held roles such as Executive Relations Team Head and Operations Manager, focusing on performance enhancement through coaching and strategic planning. Jorge is skilled in KPI management, executive escalation handling, and process optimization, and is a certified Lean Six Sigma Yellow Belt. They earned a degree in Business Administration from Universidad del Atlántico in 2018.
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