Joseph Steven is a MENA Process Improvement and Digital Transformation Leader at Amazon, with 18 years of experience in deploying scalable process improvement strategies. They have led and mentored over 120 projects, driving significant cost optimization and efficiencies across various operational domains, with notable savings of approximately $7 million. Previously, Joseph held roles at WNS Global Services and Conduent, where they managed ISO compliance and drove process excellence initiatives in healthcare. They earned a Bachelor of Science degree in Chemistry from Wilson College and are recognized for their expertise in Lean Six Sigma methodologies.
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