Josiane Paz is an accomplished IT Manager at Amazon, currently leading a software development team focused on scalable and customer-centric solutions. With over 20 years of experience in technology, Josiane has held key positions at various companies, including IT Senior Manager at Porto Seguro and IT Manager at Vivo and Tim Brasil, where they spearheaded significant digital transformation projects and customer service enhancements. Josiane has a strong educational background, including an MBA in Business Management from Fundação Getulio Vargas and a Bachelor of Applied Science in Computer Science. Throughout their career, they have emphasized team development and operational efficiency, achieving notable improvements in customer satisfaction and retention.
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