Julia Pefanis is an accomplished professional with extensive experience in IT project management and technical support. Significant roles include IT Project Coordinator at Infospace, Technology Project Manager and Manager of Technology Support at the University of Washington Bothell, and Sr. Technical Program Manager at Amazon. Julia's skill set encompasses overseeing large-scale IT initiatives, managing day-to-day operations of technology support teams, enhancing operational efficiency, and implementing strategic improvements. With a strong educational background in music performance and a project management certification from the University of Washington, Julia also has experience as a voice and piano instructor and has held various customer service roles in technology support.
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