Justin Williams is an experienced program manager currently working at Amazon as an APM Program Manager II, where they support the Hexagon application for RME by maintaining stakeholder integrations and data accuracy. Previously, they held several roles at American Express from 2013 to 2021, including Customer Care Representative and Financial Crimes Analyst, focusing on customer service, troubleshooting, and data management. Justin has developed strong skills in process implementation and vendor management during their tenure as a Shift Lead at Amazon Maintenance Operations Center. They are currently pursuing education at Estrella Mountain Community College.
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