Karan Gaba

Karan Gaba is currently a Process Lead at Amazon, where they drive operational efficiency and support continuous improvement through in-depth Root Cause Analysis. Previously, Karan served as a Senior Customer Service Advisor at Concentrix, specializing in client queries from German-speaking customers and consistently achieving top performance metrics. Karan also worked as a PI & Advisory Operations Associate at Fidelity International. They hold a Bachelor of Commerce from Delhi University and have achieved a C1 Level in German from Goethe Institut Indien.