Karent Bermudez is an experienced Operations Manager specializing in customer success, project management, and e-commerce. With over 16 years of professional experience, Karent has led teams of more than 100 individuals across various sectors, including Risk & Fraud and IT Enterprise Support. Currently pursuing a Master's degree in Project Management at Aden Business School, Karent has previously held roles, including Community Operations Manager at Uber and Technical Operations Manager at Convergys, where they excelled in improving operational efficiency and customer satisfaction. Karent is known for their strong coaching abilities and commitment to fostering a culture of continuous improvement.
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