Karol Loaiza

Karol Loaiza is a Senior Manager in Leadership Development at Amazon, where they lead acceleration programs for senior leaders within the World Wide Customer Service division. With over 15 years of experience in people management and nearly a decade focused on process and leadership training, Karol has played a significant role in enhancing learning solutions for a global workforce of over 70,000 across more than 30 countries. They previously held varied positions at Amazon, including roles in customer service training and management. Karol earned a Bachelor's Degree in Business Administration with a focus on Marketing, as well as a Technical Degree in Digital Marketing from Universidad Latina de Costa Rica.