Kateland Miller is a Lead Content Developer at Amazon, where they focus on creating standard operating procedures for Selling Partner Support associates. Previously, they served as a Senior Technical Writer and LMS Administrator at Molina Healthcare, a Senior Technical Writer at Magellan Health, and a Lead Technical Writer at Altruista Health, demonstrating expertise in technical writing, editing, and document design. Kateland holds both a Bachelor’s and a Master’s degree in Technical and Scientific Communication from James Madison University.
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