Katherine Alcon - Borbor

Katherine Alcon-Borbor is a seasoned Digital Strategy and Content Systems Leader with two decades of experience in shaping digital commerce, visual merchandising, and commercial planning. Katherine advanced through various senior leadership roles at H&M, where they contributed to the brand's evolution from physical retail to digital platforms, focusing on operational efficiency and cross-functional collaboration. Currently, Katherine serves as a Manager of Customer Success at Amazon, driving operational excellence and customer satisfaction across strategic seller accounts. Katherine holds a degree in Fashion Merchandising Management from the Fashion Institute of Technology.