Katie O’Brien

Katie O’Brien is a Senior Technical Product Manager currently at Amazon, where they focus on improving communication tools for sellers using natural language processing. With a background in User Experience Research at Amazon Web Services and a passion for customer-centric solutions, Katie has consistently leveraged both qualitative and quantitative research to drive impactful business decisions. Previously, they served as a Senior UX Researcher at Spectrum, enhancing internal applications through a customer-first approach. Katie holds a Master of Business Administration from the University of Chicago Booth School of Business and has advanced expertise in Aviation Human Factors and Psychology from their prior academic pursuits.