Keith Pigeon is a seasoned Sr. Operations Manager at Amazon, having transitioned to this role in 2020 after serving as an Operations Manager from 2017 to 2020. With over a decade of experience in the railroad and retail industries, they focus on enhancing customer experience through quality and process improvement initiatives. Prior to Amazon, Keith held various managerial positions at Union Pacific Railroad, overseeing operations in mechanical car departments. They hold a Bachelor of Science in Mechanical Engineering from Michigan State University, where they graduated with a 3.6 GPA.
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