Kevin Fletcher has extensive experience in operations and business program management, currently serving as Director of Business Programs and Central Operations at Amazon since July 2016. With a proven track record in process engineering, Kevin has successfully led teams of over 40 professionals across North America's apparel networks, focusing on strategic initiatives that drive cost reduction and process improvement. Previous roles at Amazon include General Manager of Central Operations, Senior Manager of Process Engineering, and Senior Manager of Program Management, where responsibilities ranged from process stabilization across fulfillment networks to program development for logistics. Kevin began their career as an Operations Supervisor at Windswept Integrated Technologies and gained valuable insights as a Digital Channels Associate Intern at TD. Kevin holds an MBA from the University of North Carolina at Chapel Hill and a BCom in International Business from the University of Ottawa.
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