Kewal Shah

Global Head of Analytics, Amazon Stores Customer Service, Global Concessions

Kewal Shah is a data and AI executive currently serving as the Global Head of Analytics for Amazon Stores Customer Service, where they lead initiatives in defect elimination and refund cost reduction. Kewal has held various business technology positions at companies such as Tech Mahindra, Campbell Soup Company, and Delphi Automotives from 2004 to 2010. They were the Head of Partner Solution Architecture for AWS, spearheading innovative data and analytics solutions. Kewal has also contributed significantly to Colgate-Palmolive's supply chain data strategy and digital transformation initiatives, enhancing data accessibility and driving advanced analytics adoption. Kewal earned a Bachelor of Engineering in Computer Engineering from Dharmsinh Desai University.

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Warren, United States

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