Kieran McGough is a Senior Manager and Head of Community Engagement & Customer Experience at Amazon, where they lead initiatives to strengthen customer loyalty and enhance community connections. With over four years of experience in this role, Kieran oversees the strategy and delivery of customer experience programs across Amazon Fresh UK stores, emphasizing service excellence and local partnerships. Prior to Amazon, Kieran worked at Marks and Spencer for 17 years, where they contributed to retail strategy and change management. Kieran is currently pursuing education at Grocerytalk.
This person is not in the org chart
This person is not in any teams
This person is not in any offices