Kris Carter is the Director of Research-Compensation at Amazon, where they lead innovative teams focusing on behavioral science applications for employee and candidate experience. Previously, Kris held various roles within Amazon, including General Manager of North America Virtual Customer Service and Director of Customer Service for multiple regions. Their extensive experience includes positions at Witness Systems, Rollins, and Bell Helicopter-Textron, among others. Kris earned an MBA in Organizational Leadership and an SM in Aeronautics & Astronautics from the Massachusetts Institute of Technology, and is currently pursuing a BS in Mechanical Engineering at the Georgia Institute of Technology.
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