Kristen Dowd is a Senior UX Designer at Amazon, leveraging over a decade of experience in user experience design. Prior to Amazon, they worked as an Associate Director and Principal User Experience Designer at Freedom Mortgage and served as a User Experience Strategist at Educational Testing Services. Kristen previously held the position of User Experience Designer at Vanguard, where they facilitated design thinking sessions and conducted user research. They began their career as a Senior Instructor at Sharron Art Center, teaching fine arts techniques to K-12 students. Kristen holds a degree from Rutgers University–New Brunswick.
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