Kriti Dua is a Senior Product Manager at Amazon, focusing on enhancing the fulfillment and delivery experience for sellers and buyers. With six years of experience in data analysis, user experience, and project management across e-commerce, last mile delivery, and telecom, Kriti has previously improved transporter experiences within Amazon Flex and managed user journey experiences at Flipkart. Kriti holds an MBA in Marketing and a Bachelor's in Electronics and Telecommunications from NMIMS University and has received multiple awards for impactful initiatives. They have expertise in customer journey mapping, process redesign, and predictive modeling, and are known for being a quick learner and adaptable in dynamic environments.
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