Kumar Sourav is a skilled professional with a diverse background in customer service and human resources. Educational qualifications include a Master of Business Administration with a focus on business analytics and marketing, and a Bachelor of Business Administration in marketing, both obtained from Birla Institute of Technology, Mesra. Professional experience encompasses roles such as Customer Service Representative at Concentrix, Online Proctor at Talview, Deputy Assistant Manager at NJ Group, Help Desk Representative at L&T EduTech, and currently serving as a Human Resources Partner at Amazon. Additionally, Kumar has experience in a leadership capacity as Deputy Assistant Manager and has worked in various customer-facing positions. Educational background also includes completion of 12th grade in Business/Commerce at Delhi Public School, Ranchi.
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