Kunal Mandla

Kunal Mandla is a global operations and customer experience leader currently at Amazon, where they hold multiple senior roles, including Head of UK Delivery Experience. Previously, Kunal co-founded Cosmos Ecofriends, serving as Business Director, and worked with Bacardi as a Trade Marketing Executive and Manager. They completed a Bachelor’s Degree in Business Management from King's College London and earned an MBA from ESADE Business & Law School. With a track record of driving sales growth, operational excellence, and innovative strategies, Kunal has significantly influenced supply chain management and customer satisfaction across various international markets.