Kyle Thomas is a Senior User Experience Researcher with extensive experience since 2011, currently working at Amazon, focusing on enhancing the delivery experience. Previously, Kyle led research initiatives at Microsoft, Ballard Kayak Expeditions, TIBCO, and Amazon, where they implemented user research strategies and collaborated with cross-functional teams. Kyle has also been recognized for their contributions to nonprofit digital marketing and has achieved multiple kayaking instructor certifications. They earned a degree from the University of Washington, graduating with a GPA of 3.99.
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